Did you know that Instagram has made it easier for Instagram users that receive massive messages every day to sample messages of importance and reply to them quickly?
Understandably, Instagram is used by businesses to reach new customers. In such a case, it is necessary to get notified of primary messages that you must respond to quickly and only read the other messages when you have the time.
However, this feature only applies to users with business accounts.
If you are wondering how to start getting primary and general DMs on Instagram, this guide is what you need. It has explained what “general” and “primary” messages mean on Instagram and how you can start getting primary and general messages on your business and personal Instagram account. Moreover, it has explained questions users always ask regarding the topic!
What Do General and Primary DMs Mean on Instagram?
Filtering Instagram messages to “primary” or “general” works best for users that receive many messages. In such a case, you may not want to miss getting notified of important messages. To help you promptly reply to important messages, Instagram users are encouraged to filter and group messages accordingly.
- What Do General and Primary DMs Mean on Instagram?How To Get Primary and General DMs on InstagramHow To Get Primary and General DMs on a Personal Instagram AccountConclusionFrequently Asked Questions
Moreover, you may not want to spend much of your time reading through every message to find important messages that need to be replied to within a short time.
When you have important messages that need an instant response, it is good to mark such a conversation as “primary”. This means that immediately after a “primary” message is sent, you will receive it and be notified.
A “general” message, on the other hand, may not send you a notification when it is sent, meaning you can read them anytime you are free. Therefore, filtering your “general” and “primary” messages helps you focus on important messages and saves you a lot of time.
How To Get Primary and General DMs on Instagram
If you want to receive messages filtered as “primary” or “general”, you need to mark them using your Instagram professional account.
To do, you need to follow the steps explained as follows:
- Navigate to your business Instagram account.Click on the messages icon to go to the direct messages.Tap and hold the conversation you would love to mark as “general” or “primary”.Select “Move to General” or “Move to Primary” as you wish.
The above steps work best when you wish to set one message to primary or general. But if you have several messages and want to group them, the following steps will work best.
- Navigate to the message inbox.Click on the select icon.Click on all messages you wish to filter and set it to move to general or primary.
How To Get Primary and General DMs on a Personal Instagram Account
If you need to get “primary” and “general” messages, then you must create a professional account with Instagram.
You can use other third-party applications if you still want to manage your Instagram messages professionally without opening a business account.
Some third-party applications like AiGrow have been made to help you manage and send direct messages, among other functions. When using such tools, you are given the option of connecting your direct messages on Instagram with email or directly using the app to filter your messages.
Conclusion
Instagram is a great platform, and with the introduction of business accounts, you can easily customize it to suit your business.
Instagram is aware that business accounts receive several messages and have added new features to ensure you spend most of your time responding to primary messages that can add value to your business.
If you are still stuck on how you can get primary and general messages, read through this guide!
